Dreamstyle Remodeling is a premier provider of home remodeling services, with an impressive history spanning nearly 40 years.

We’re seeking a dedicated Call Center Representative to handle customer inquiries, qualify leads, and schedule appointments in a fast-paced, high-call-volume environment.

*This is a hybrid role after training with 1 week a month in office*

 What We Offer

• $17 an hour + bonuses

• Bonuses average $400- $1,000 each month

• Medical, dental, vision insurance

• Paid vacations & PTO

• Opportunities for growth and advancement

• 401(k) plan

Responsibilities

• Use of phone, email, SMS, and other communication methods to address customer inquiries and concerns

• Provide customer support & product knowledge for clientele in a high call volume environment

• Address rebuttals and provide exceptional customer service

• Qualify leads through the use of a script, and schedule appointments for our direct sales team

• Use of Salesforce (CRM) to communicate with internal departments (Finance, Project management, Sales Operations, etc)

Qualifications

• High school diploma or G.E.D

• Strong desire and passion to help and serve others

• High level of confidence, enthusiasm, and a positive attitude

• Excellent verbal and written communication skills

• Comfortable working in a high call volume environment

Schedule

• Full-time position, 5 days a week
•  Flexible schedule. Must be able to work evenings and weekends.